LAST UPDATED ON December 2014
In the course of operating the Radio Guyana Services, we may collect two types of information about our users: Personal Information and Non-Personal Information.
“Personal Information” is personally identifiable information, such as your name, address, email address, birth date and gender. Personal Information is collected by us when you choose to provide it to us when registering for the Radio Guyana Service, such as when you choose to subscribe to the Radio Guyana Service, enter the Radio Guyana promotion, choose to receive the Radio Guyana newsletter, or choose to participate in the Radio Guyana survey. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may fully address the subject matter. We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.
Business contact information such as the name, title, business address, email address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
“Non-Personal Information” is information of an anonymous nature, such as your Internet Protocol Address (“IP Address”), the domain you may have used to access the Radio Guyana Service, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (e.g., average age or geographical allocation of our users), number of visitors and average time spent on the Radio Guyana Service, is also considered Non-Personal Information.
Personal Information may be used by us for the following purposes:
We will not sell or rent your Personal Information to anyone.
We will only disclose your Personal Information to third parties:
In certain areas, such as when you provide credit card information to us, we work to help protect the security of your credit card information during transmission by using industry standard Secure Sockets Layer (SSL) encryption technology.
You can help protect the security of your Personal Information as well. For instance, never give out your password, since this is what is used to access your account or registration information. Also remember to log out of your account and close your browser window when you finish using the Radio Guyana Service or surfing the web, so that other people using the same computer won’t have access to your information.
Radio Guyana provides you with the means to access, update, edit or delete any account or registration information you may have provided to us at any time on your own by going to the appropriate page in the account or registration section of the relevant Radio Guyana Service, and changing or deleting such information as desired.
If you are unsure whether we have a record containing any of your Personal Information and would like to confirm whether or not we do, please send an email to Radio Guyana indicating all email addresses that you may have given us.
If you decide at any time that you do not want to receive any email materials to which you have subscribed, you may choose to un subscribe to these emails by following the instructions at the end of the message.
Non-Personal Information is collected or derived by us in the course of operating the Radio Guyana Services. For example, our web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a Cookie or through a Web Beacon when you choose to visit the Radio Guyana Service.
In addition to Radio Guyana's practices related to IP Addresses, Cookies or Web Beacons, Non-Personal Information is used generally by Radio Guyana to monitor and improve the operation of the Radio Guyana Services, to perform statistical analyses of the collective characteristics and behavior of our users, to measure user demographics and interests regarding specific Radio Guyana Services, to describe our services to third parties such as prospective business partners and advertisers and to analyze how and where best to use our resources. No Personal Information will be disclosed during these activities.
Radio Guyana may also use Non-Personal Information to inform our sponsors and advertisers as to the performance of a particular sponsorship (such as a contest) or advertisement. In such case we may disclose to those third-party sponsors and advertisers the overall aggregate demographics available regarding, for example, who participated in a contest or who saw and "clicked" on an advertisement. No Personal Information will be disclosed to these sponsors and advertisers as part of this process; only information in an anonymous, aggregate form will be disclosed.
An IP Address is the unique number which is assigned to every direct Internet access point. Many IP Addresses can generally be associated with certain Internet service providers or large organizations. IP Addresses do not contain any Personal Information. When you, through your browser, request a web page or similar Internet information from another computer on the Internet, your browser automatically provides that computer with an IP address to which it will send the requested information.
A "Cookie" is a small text file containing a unique identification number that is transferred (through your browser) from a web site to the hard drive of your computer. The Cookie identifies your browser and will not let a web site know any personal information about you, such as your name and address. Since Cookies are only text files, they cannot run on your computer, search your computer for other information, or transmit any information to anyone.
Certain Radio Guyana Services may contain electronic images known as "Web Beacons", sometimes called single-pixel gif, that allow Radio Guyana to count users who have visited those pages and to deliver co-branded services. Web Beacons are not used to access your Personal Information; they are a technique used to compile aggregated statistics about Radio Guyana Service usage. Web Beacons collect only a limited set of information including a Cookie number, time and date of a page view, and a description of the page on which the Web Beacon resides. Certain Radio Guyana Service web pages may also contain Web Beacons placed there by our advertising partners or web analytics service providers to help Radio Guyana determine the effectiveness of our Internet advertising campaigns.